The problem
Why claims go
unchallenged
Most demurrage claims are settled without analysis — not because they're correct, but because reviewing them requires specialist knowledge, hours of manual work, and document formats that are impossible to process at scale.
4–8 hours per claim
Manual SOF review, laytime calculation, exception identification and counter-claim drafting — per voyage, per port.
Scanned PDFs, multiple ports
Statements of Facts arrive as unstructured scanned documents across multiple ports. Reading and cross-referencing is error-prone and time-consuming.
Deep technical expertise required
Correct application of CP clauses, NOR offsets, SHINC/SHEX terms, exception types and governing law requires years of specialist experience.
Chemical tanker · Loading operations
